Contact us
Conference enquiries
- icsevents@icsmail.co.uk
- Chris Morley—01206 216187
Sponsorship enquiries
- nick.rust@icsmail.co.uk
- Nick Rust—07968 416007
UK Customer Satisfaction Awards enquiries
- mike.faulkner@icsmail.co.uk
- Mike Faulkner—07976 988481
Customer service: the competitive advantage / London Marriott Hotel Grosvenor Square. 6 March 2012.