Speakers

We have secured a fantastic speaker panel for this event showcasing the best in the business.  We've used our knowledge and contacts to pick out speakers and case studies which will shed new light on service issues and bring a new perspective to some common challenges.

Below are some of the main platform highlights and you can download our ebrochure for the full programme including presentation titles, summaries and speaker pictures.

 

Julie Southern, chief commercial and financial officer, Virgin Atlantic Ltd


Julie is a senior executive whose responsibilities include finance, IT, human resource, legal, internal audit, group finance, commercial, pricing and sales and marketing across Virgin Atlantic Ltd (incorporating Virgin Atlantic Airways and Virgin Holidays).

She joined Virgin Atlantic in July 2000 as executive director finance and was then appointed CFO in October 2000 and had the difficult task of significantly reshaping the airline in the aftermath of September 11.

   
 

Liz Jackson, founder and managing director, Great Guns Marketing


Liz Jackson MBE recently appeared in Channel 4’s The Secret Millionaire. She launched her telemarketing company in 1998 at the age of 25 with a grant from The Prince’s Trust and a small loan. Today, the company turns over more than £3 million with seven regional branches in the UK. Her dedication, commitment and inspiration to others is detailed in her book Start Up!

   
 

Des Benjamin, chief executive, Simplyhealth


An organisation which makes health accessible and affordable to over two million customers, Simplyhealth was formed in 2008 with the merger of several health providers including HSA and Healthsure. Des joined Simplyhealth with the conviction that businesses could be run differently and he believes in “placing the customer at the heart of every action”.

   
 

Chris Moon, inspirational speaker


A former army officer, Chris lost his lower right arm and leg when a mine exploded in Mozambique in 1995. Since then, a master’s degree, numerous marathons and extraordinary fitness trials have equipped him with the knowledge, ability and experience to become a truly inspirational speaker. Using humour, passion and wisdom Chris challenges the concept of limitation.